1. Introduction
Welcome to ONECIRCLE ("we," "us," "our"). We are a Canada-based global creator growth partner headquartered in Vancouver, British Columbia, helping brands expand overseas through influencer marketing, PR, channel programs, live commerce, and AI-powered workflows.
These Terms of Service ("Terms") apply when you visit our website, submit an inquiry, apply to our creator network, request a demo of StarHood OS or TalentHood KOL, or otherwise use our Services. By using the Services, you agree to these Terms and our Privacy Policy.
If you accept these Terms on behalf of a company or organization, you confirm that you have authority to bind that entity. You must be at least 18 years old, or the age of legal majority in your jurisdiction.
2. Scope of Services
Depending on your signed proposal, statement of work, or master service agreement, ONECIRCLE may deliver:
- Overseas influencer and creator marketing across TikTok, Instagram, YouTube, and other platforms
- Overseas PR, press releases, and global media distribution
- Offline PR events, launches, summits, and regional activations
- Channel expansion, retail partnerships, and marketplace programs
- Overseas live commerce and creator-led selling
- AIGC advertising, IP incubation, and film/video production
- StarHood OS — AI-assisted campaign planning, matching, and operations
- TalentHood KOL — creator discovery, outreach, and performance tools
Marketing descriptions on this website are for general information only. Binding deliverables, fees, timelines, KPIs, and acceptance criteria are always defined in your project contract.
3. Website, Inquiries & Platform Access
When you browse our site or use our tools, you agree that:
- Information you submit (contact forms, briefs, demo requests) is truthful and that you are authorized to share it
- You will not attempt unauthorized access, automated scraping, or actions that disrupt our systems
- Trial, beta, or demo access to StarHood OS or TalentHood KOL may be limited, monitored, or withdrawn at any time
- We may update site content, features, or availability without prior notice
4. Brand & Client Obligations
If you engage ONECIRCLE as a brand client:
- Provide timely feedback, approvals, product details, and assets required for delivery
- Ensure your products, claims, and materials comply with laws in each target market
- Follow platform and advertising disclosure rules (including FTC, ASA, and local KOL guidelines)
- Confirm you have rights to logos, trademarks, product imagery, and other materials you provide
- Honor payment schedules, invoicing terms, and cancellation rules in your signed agreement
Delays caused by missing approvals or materials may shift timelines and may incur additional fees if stated in your contract.
5. Creator Network Applications
Creators who apply to work with ONECIRCLE through our website or partner channels agree that:
- Profile, platform, audience, and representation information submitted is accurate
- We may verify accounts, request additional information, or decline applications at our discretion
- Participation in a campaign is subject to separate creator briefs, rates, and platform policies
- You will not misrepresent metrics, sponsorship history, or authorization to promote a brand
6. Campaigns, Creators & Third Parties
Most programs involve independent creators, media partners, platforms, and vendors. ONECIRCLE manages strategy and execution, but third parties control their own channels and policies.
Reach, engagement, and conversion can be affected by platform algorithms, seasonality, creative quality, and market conditions. Unless expressly agreed in writing, we do not guarantee specific impressions, sales, or chart rankings.
7. Intellectual Property & Confidentiality
ONECIRCLE owns its website, brand assets, playbooks, software (including StarHood OS and TalentHood KOL), and materials created before or outside your project.
Rights to campaign content, creator deliverables, and usage licenses are set out in your project contract and influencer agreements.
Non-public information you share with us (briefs, pricing, product roadmaps, unpublished campaigns) will be treated as confidential and used only to deliver Services, except where disclosure is required by law.
You may not copy, resell, or commercially exploit our proprietary tools or materials without written permission.
8. AI-Assisted Services
ONECIRCLE uses AI to support research, creator matching, reporting, and creative workflows. AI-generated suggestions are assistive only and may contain errors.
You are responsible for reviewing outputs before use in live campaigns, including factual claims, brand safety, and compliance with platform rules.
9. Acceptable Use
You may not use the Services to:
- Break applicable laws, sanctions, or platform terms of service
- Infringe intellectual property, privacy, or publicity rights
- Promote illegal, deceptive, or harmful products or content
- Harass ONECIRCLE staff, creators, or partners
- Impersonate another person or misrepresent your relationship with ONECIRCLE
10. Disclaimers
Except as expressly stated in a signed contract, Services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant uninterrupted website access, error-free software, or uninterrupted availability of third-party platforms.
11. Limitation of Liability & Indemnification
To the maximum extent permitted by law:
- ONECIRCLE is not liable for indirect, incidental, special, or consequential damages, including lost profits, data, or goodwill.
- Our aggregate liability for any claim relating to the Services is limited to the fees you paid ONECIRCLE for the specific project giving rise to the claim in the twelve (12) months before the event, or USD $1,000 if no project fees were paid—whichever is greater, unless mandatory law requires otherwise.
- You agree to indemnify ONECIRCLE against third-party claims arising from your products, campaign materials, breach of these Terms, or disputes with creators/platforms—except where caused by our gross negligence or willful misconduct.
12. Governing Law & Disputes
Unless your signed contract provides otherwise, these Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.
Parties will first seek to resolve disputes through good-faith negotiation. Where permitted, disputes may be referred to arbitration or the courts of Vancouver, British Columbia, Canada.
Nothing in these Terms limits rights that cannot be waived under mandatory consumer or employment laws in your jurisdiction.
13. Changes to These Terms
We may revise these Terms from time to time. The “Last Updated” date above shows the current version. Continued use of the Services after changes are posted means you accept the updated Terms.
For questions about these Terms or your project agreement, contact hello@onecircle.com.
